FAQ's

Which sized Handbag Shaper should I choose?

We recommend measuring the inside of your handbag and choosing the handbag shaper that is the closest match.

The shapers are nice and soft so if they are a little bigger or smaller than your bag, approx. 1-2 cm either way, they will still fit and keep you handbag nicely plumped.  

Your handbags are going to look so beautiful!

Measurements are stated as Height x Length x Depth and are in centimetres.

How do I care for my Handbag Shapers?

When you receive your Handbag Bug Handbag Shapers give them a good kneading to fluff them up.  This will help the filling expand to plump up the shaper so it can support your handbag.  

Your handbags will thank you!

If you Handbag Shaper gets a little grubby, follow the instructions on the care label.  DO NOT WASH, the Shapers can be dry-cleaned or wiped with a damp cloth only. 

Which cleaning product is right for my handbag?

The Handbag Bug stocks premium cleaning products from Pellé Care, a New Zealand owned and operated business in Timaru.  All products are 100% NZ made, non-toxic and bio-gradable.

It is important that you determine the type of leather your handbag is made of and buy the product/s recommended for that type of leather.  A patch test in a hidden spot on the bag should be carried out prior to treating the whole handbag.

 

Top Finished & Semi-Aniline (sealed) Leather Handbags:

Pellé Leather Cleaner 250ml followed by Pellé Leather Conditioner & Protector 250ml

Important:  Your leather must be thoroughly cleaned with the Pellé Leather Cleaner before using Pellé Leather Conditioner & Protector 250ml or you could end up trapping the soiling between the conditioner/protector and the surface of your leather, resulting in accelerated deterioration.

For Oiled Waxed & Aniline (natural) Leather Handbags:

Pellé Leather Cleaner 250ml followed by Pellé Leather Revitaliser 250ml

Do you ship internationally?

The Handbag Bug is a New Zealand owned and operated family business.  We currently ship within New Zealand only.  

We do hope to ship internationally in the near future, so please email us at support@thehandbagbug.com, if you live overseas and are interested in buying our products.

Which sized Handbag Shaper should I choose?

We recommend measuring the inside of your handbag and choosing the handbag shaper that is the closest match. 

The shapers are nice and soft so if they are a little bigger or smaller than your bag, approx. 1-2 cm either way, they will still fit and keep you handbag nicely plumped.  

Your handbags are going to look so beautiful!

Measurements are stated as Height x Length x Depth and are in centimetres.